Solutions :: Handhelds

Our handhelds are found on more North American streets and lots than any other handhelds.

Only Duncan offers a fully integrated, enforcement solution for parking citation issuance. Our AutoCITE X3 handhelds and AutoISSUE management systems have been refined over numerous product generations over the past 25 years and are now developed based on a Windows operating environment with numerous optional capabilities like digital camera and voice recording. The evolution of this product is testimony to our on-going commitment and investment in the research and development of world class products and services for our customers.

AutoCITE and AutoISSUE are parts of an integrated suite of products offered and supported by Duncan Solutions. In addition to our flagship AutoCITE handheld, Duncan offers a range of PDA issuance devices and printers from our partners, Motorola and Intermec. The AutoISSUE-PDA option delivers a powerful combination of communications technologies in a compact, rugged package. Visit www.motorola.com or www.intermec.com to view a full range of products available.

To the citation system user, there is a seamless interface between the issuance devices and AutoISSUE issuance device management system, and ultimately to the citation processing system. This is because Duncan employs a proven system and process of file transfers with the requisite controls and audit trail in place to ensure that every citation issued is accounted for and transferred to the online system in a timely manner. Patented meter enforcement integration capabilities increase officers’ efficiency, improve accuracy, strengthen enforcement, minimize costs and increase revenues.